Epson SureColor® Cartridge Transition and Necessary Firmware Update

Epson SureColor^® P6000, P7000, P8000, P9000 Ink Cartridge Transition and Necessary Firmware Update

Due to the continuing chip shortage, UltraChrome^® HD and HDX ink cartridges of all sizes will transition to a different design with new part numbers starting June 1, 2023.

This change affects the SureColor P6000, P7000, P8000, and P9000 printers worldwide. To use these new cartridges, the printers require new firmware BEFORE installing the new cartridges in the printer or running out of ink when using the current cartridges. For that reason, it is critical that all customers update their printers to the latest firmware (available at Epson.com/support) as soon as possible.

There is no chemical or formula difference between the old and new inks. The current ink cartridges have a chip that notifies the printer there is no more ink remaining in the cartridge. The new ink cartridges will operate without that chip. Ink levels will instead be determined by an accurate droplet count done by the printer. This measurement method may lead to an earlier indication of low ink levels. To compensate for this, Epson America is lowering the end user purchase price.

Firmware update:

Affected UltraChrome HD/HDX Ink Cartridges:

For information on which cartridges are effected, and instructions to update your firmware, visit Epson.com/pseriesink